Privacy Policy

Last updated: 2024

Introduction

Artisanwrpresent ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or contact us regarding our handmade décor products and custom orders. We respect your privacy and are committed to maintaining the trust you place in us.

Information We Collect

We collect information that you provide directly to us when you:

• Contact us through our contact form
• Request information about our products
• Place an order for custom handmade items
• Subscribe to our newsletter or updates
• Participate in surveys or promotional activities
• Interact with us on social media platforms

The information we collect may include:

• Name and contact information (email address, phone number, mailing address)
• Payment information (processed securely through third-party payment processors)
• Message content and order details
• Preferences and interests related to our products
• Any other information you choose to provide

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and requests promptly and effectively
• Process and fulfill custom orders with attention to detail
• Communicate with you about your orders and our products
• Send you updates about new products and promotions (with your consent)
• Improve our website and services based on your feedback
• Comply with legal obligations and protect our rights
• Prevent fraud and ensure the security of our services

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With service providers who assist us in operating our website and conducting our business (such as payment processors, shipping companies, and email service providers)
• When required by law or to protect our rights, property, or safety
• In connection with a business transfer or merger
• With your explicit consent for any other purpose

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and regular security assessments. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security. We encourage you to take precautions to protect your personal information.

Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt-out of marketing communications at any time
• Object to processing of your personal information
• Request restriction of processing in certain circumstances
• Data portability where applicable

To exercise these rights, please contact us using the information provided on our contact page. We will respond to your request within a reasonable timeframe.

Cookies

Our website may use cookies to enhance your browsing experience, analyze website traffic, and personalize content. Cookies are small text files stored on your device. For more detailed information about our use of cookies, please see our Cookie Policy.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately so we can take appropriate action.

International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using our services, you consent to the transfer of your information to these countries.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically to stay informed about how we protect your information.

Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

Email: info@artisanwrpresent.cv
Phone: +61 2 8356 7421
Address: 45 George Street, Sydney NSW 2000, Australia